A business goes through many changes in its history.
Changes can occur within the business or
they can occur in the environment in which the business operates.
Each moment of change brings with it opportunities
to do things that could not have been done otherwise.
Here are some of the changes we have been through over the years:
In 1989, we made a major internal structural change,
we started to offer chemical and environmental testing
services in new laboratory in Boca Raton. It was a challenge
dealing with a completely new accreditation and
certification regime for starting a new type of testing service.
from scratch. Eventually moving the new lab from Boca
to existing facilities in Miami to operate more efficiently.
In the middle of the 1990s we purchased and merged into our operations
an existing testing laoratory in Broward county that offered
services such as Asbestos and Roof Testing. It was a challenge
to integrate new technical and executive staff into a different
corporate culture than they were used to working in. Eventually
the executives of the purchased laboratory were phased out and
the new technicians with specialized skills were wholly absorbed.
In 2002, an internal change was forced to take place
after the death of its Founder and leader of the company,
the business transitioned from one person running the show.
to a team of his next generation bringing in more structured processes.
It was an opportunity to improve not only the quality of the
initial service, but the mechanism to collect and follow up.
All of which helped us grow through the building boom.
In 2009, an environmental change occured, with the onset
of the Great Recession. We went through a financial test.
We tried to balance efficiency with the value of loyalty and compassion.
It was an opportunity to see if we could scale down our operations
without compromising our ability to help our clients succeed in
their projects, and providing a source of income for our employees.
It meant\relocating our office, and reconfiguring our accounting system.
We came out of the recession bruised but, alive and ready to grow.
Last month we went through our latest change.
